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ETOS DMC24 could be just the right beginning for inbound tour operators. Over 250 inbuilt features that encourage destination management companies to manage their team's output and optimize their day-to-day operations, get real-time reports and active dashboards.
The software is built keeping in your local requirements that connect multiple modules like contracting, sales, CRM, reservations, transportation, and operational finance and seamlessly integrates with point of sales and destination websites.
Begin with creating beautiful digital and PDF itineraries, manage your supplier contracting, build quotations or track your bookings and reservations, ETOS DMC24 is built to manage all kinds of operations sizes of tour operators.
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DMC24 is designed to enable DMC's have an operational presence in multiple countries but different companies. The system centralizes the database and operations with a single-window system by keeping the team and management aware of day-to-day operations in each DMC.
Centralize all inquiries from direct clients or B2B partners. Manage inquiry funnel and follow ups, won / lost inquiries and transfer inquiry management. Track inquiries from the web, email or phone and automate follow up processes. We work with 3 layers of CRM capabilities team collaboration, day to day operations and real time analytics.
Most tour operator solutions do not work with cross-functional teams and data availability at all departments. With ETOS DMC24 you can work with small or large teams in collaboration with their cross-functional profiles.