Sales Lead Management

One of the most important aspects of tour operators and travel agencies is lead management & with ETOS, we provide a comprehensive lead that not only analyses won/lost inquiries but also tracks your sales funnel and team interactions.

Create, Collaborate, Track and Convert your leads into bookings

ETOS enables you to enhance your workflow and team management by tracking all sales leads, reducing turnaround time, and delighting your customers.

Lead Management

Lead Management

Service-wise Lead Tracker

Service-wise Lead Tracker

Leads from Point-of-Sales

Leads from Point-of-Sales

Lead Transfers

Lead Transfers

Funnel Management

Funnel Management

Conversion Management

Conversion Management

Lead Analysis

Lead Analysis

Workflow Management

Workflow Management

Active User Dashboards

Active User Dashboards

What are the services/products tracked in the ETOS sales lead module?

ETOS tracks a wide range of travel service or product leads, including flights, hotels, attractions and tours, vacation packages, group inquiries, MICE inquiries, transfers, visas, and insurance. When everything is centralised it is easier to track inquiries and conversions and manage the business.

How can lead insight with ETOS help tour operators and travel agents analyze their conversions better?

How is Sales Lead Management helpful for your business?


  • Easily tracks leads converted to quotations
  • Option to quote leads via quote builder
  • Follow-up tracker with the calendar
  • Segregates B2B and B2C leads
  • Segregates market-wise leads
  • Segregates nationality wise leads
  • Detailed lead analysis and reports

Key Features


  • Centralised lead module
  • Tour consultant lead hub
  • Auto distribution of inquiries to related teams
  • Simple lead form with auto customer picker
  • Easy to transfer leads to a sales consultant
  • Date and timestamp of creation
  • Shows active, inactive, booked leads along with won and lost leads
  • Over 10+ search parameters
  • User active dashboard

FAQ’s

Top Questions
What do you mean by market-wise or business-wise team setup?
Most tour operators have small teams to manage multiple markets they operate, ETOS helps you build small teams with an ability to set up a hierarchy setup to understand market-wise leads and conversions. Note this is the only tour management software that analyses your market conversions and your employee lead conversion with assigned markets
What happens to the inquiries which came from our website?
Most tour operators have small teams to manage multiple markets they operate, ETOS helps you build small teams with an ability to set up a hierarchy setup to understand market-wise leads and conversions. Note this is the only tour management software that analyses your market conversions and your employee lead conversion with assigned markets